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Home Privacy Policy

Privacy Policy

Your privacy matters to us. Learn how we protect and handle your data.

Last updated: December 2024
~10 min read

Table of Contents

1. Introduction 2. Information We Collect 3. How We Use Your Information 4. Information Sharing 5. Data Security 6. Data Retention 7. Your Rights 8. Cookies & Tracking 9. International Transfers 10. Third-Party Links 11. Children's Privacy 12. Policy Changes 13. Contact Information 14. Regulatory Compliance

1. Introduction

Our commitment to your privacy

Spread Hive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cryptocurrency market making services.

We believe in transparency and giving you control over your personal data. This policy outlines your rights and our responsibilities.

2. Information We Collect

Types of data we gather

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Business information and company details
  • Cryptocurrency wallet addresses
  • Transaction history and trading data
  • Identity verification documents (KYC requirements)

2.2 Technical Information

We automatically collect certain technical information:

  • IP address and browser information
  • Device information and operating system
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

Purpose and legal basis for processing

We use your information for the following purposes:

Service Provision

Providing market making and cryptocurrency services

Transaction Processing

Processing transactions and managing your account

Legal Compliance

Compliance with legal and regulatory requirements

Security

Fraud prevention and security monitoring

Improvement

Improving our services and website functionality

Communication

Communicating about our services and updates

4. Information Sharing and Disclosure

When and how we share your data

Important: We never sell your personal information to third parties.

We may share your information in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations and regulatory requirements
  • With trusted service providers and business partners
  • In case of business transfers or mergers
  • To protect our rights and prevent fraud
  • With cryptocurrency exchanges and trading platforms

5. Data Security

How we protect your information

Encryption

Sensitive data encrypted in transit and at rest

Access Control

Multi-factor authentication and access controls

Security Audits

Regular security audits and vulnerability assessments

Secure Storage

Secure data storage and backup procedures

Staff Training

Employee training on data protection practices

6. Data Retention

How long we keep your information

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements
  • Maintain business records as required by law

7. Your Rights

What you can do with your data

Depending on your jurisdiction, you may have the following rights:

Access

Access to your personal information

Correction

Correction of inaccurate data

Deletion

Deletion of your information

Restriction

Restriction of processing

Portability

Data portability

Objection

Objection to processing

8. Cookies and Tracking

How we use cookies and similar technologies

We use cookies and similar technologies to:

  • Enhance website functionality and user experience
  • Analyze website traffic and usage patterns
  • Remember your preferences and settings
  • Provide personalized content and services

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

9. International Transfers

Cross-border data processing

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers.

10. Third-Party Links

External website policies

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Age restrictions and protections

Important: Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. Changes to This Policy

How we handle policy updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Information

Get in touch with us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

support@spreadhive.com

Telegram

@Spreadhive

Address

Grand Cayman, Cayman Islands

14. Regulatory Compliance

Legal frameworks we follow

We comply with applicable data protection laws including but not limited to GDPR, CCPA, and other relevant privacy regulations in jurisdictions where we operate.

GDPR Compliant
CCPA Compliant
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